Skip to content

PORT AGENCY OPERATIONS, ONE RECORD

The port call stops being retyped.

PortFlow keeps the vessel, services, documents, approvals and money on the same live record, from ETA to invoice.

14 days free No credit card Sample call included
PortFlow operations dashboard showing revenue, activity and vessel analytics
LIVE PORT CALLM/T CARIBE STARETA confirmed · 14:30
CAPTAIN PORTALQuotation approved

Captain approvalsFrom any phone, no app required

Documents from call dataWithout retyping the operation

Actions stay traceableWho, what and when

Finance follows the workFrom confirmation to collection

ONE CONNECTED CALL

The same port call should not live in four different places.

A spreadsheet, a mailbox and a phone can each hold part of the call. PortFlow gives the agency and vessel one operational record.

  • Updates split between WhatsApp, email and a spreadsheet
  • Vessel details and agreed rates typed into each new document
  • Delivered quantities copied again when the invoice is raised
  • Approvals buried in an inbox when the team needs them
FROM ETA TO INVOICEEntered once. Reused by the steps that follow.
  1. ETA received

    Open the call once.

  2. 02
    Quote released

    Reuse the rates and services.

  3. 03
    Work confirmed

    The ship and office stay in sync.

  4. 04
    PDA to FDA

    Keep evidence with each adjustment.

  5. Invoice closed

    Close the balance on the same record.

THE PRODUCT, NOT A PROMISE

Built around the call your agency already runs.

See how operations, vessel access, compliance and billing stay linked to the same record.

Captain Portal
Captain Portal dashboard with service requests, crew overview and arrival ETA reporting
Crew change
PortFlow crew-change quotation screen
QUOTATIONS

Build the DA from stored rates.

Choose the vessel and services. PortFlow carries the agreed figures forward.

EXTERNAL ACCESS

The vessel answers through its own portal.

The Captain uses a secure link. The Owner sees the calls and documents shared with them.

COMPLIANCE

See deadlines while there is time to act.

Track pre-arrival documents, STCW validity and PSC follow-up beside the vessel.

FINANCE

Bill directly from confirmed work.

Revenue, discounts and balances stay tied to the operation that created them.

WHAT THE CALL NEEDS

Keep the work connected through collection.

Every workspace has a clear job. The port call keeps the context between them.

PORT CALLS

Arrival and quotations

  • Vessel and port-call registry
  • Multi-service quotations
  • Stored agency rate cards
EXTERNAL ACCESS

Captain and Owner portals

  • Captain: ETA, service requests and quotation approvals
  • Owner: shared calls, timelines and document views
  • Captains and owners see the information meant for them
CREW

Crew and compliance

  • Crew records and changes
  • STCW validity tracking
  • PSC inspections and deficiencies
DOCUMENTS

Paperwork and deadlines

  • IMO FAL documents
  • PDA and FDA output
  • Pre-arrival deadline tracking
FINANCE

Billing and collections

  • Invoices from confirmed work
  • Payments and open balances
  • Client account statements
CONTROL

Access and traceability

  • Role-based workspaces
  • Action history and exports
  • English and Spanish documents
Aerial view of a container terminal and vessels at sunrise in Hamburg
BUILT AROUND PORT-CALL PRESSURE

OPERATIONAL BY DESIGN

Your team handles the call. PortFlow keeps its record ready.

Port agency management software brings vessel arrivals, quotations, documents, deadlines and billing into one working flow.

PortFlow keeps pilotage, towage, bunkering, customs, provisions and crew services connected to the vessel, the client and the documents they produce.

English and Spanish agency workspace and documents Secure vessel access with no account Action history from request to payment
Read the UNCTAD maritime report

FREQUENTLY ASKED QUESTIONS

See how PortFlow fits the way your agency works.

Clear answers about daily operations, external access, documents and pricing.

Read the complete FAQ
What is port agency management software?

Port agency management software brings vessel arrivals, services, documents, deadlines and billing into one place. PortFlow connects that work to the port call, so rates, approvals and invoices stay with the vessel and client they belong to.

How does PortFlow replace Excel and WhatsApp?

PortFlow gives the agency and vessel one operational record. Your team reuses rates, vessel data and service status across its documents. The Captain Portal moves ETA updates, service requests and quotation responses into a dedicated channel tied to the call.

How do the Captain and Owner portals keep external teams connected?

The Captain Portal lets the master update the ETA, request services and respond to quotations from a phone, with no account or app to install. The Owner Portal gives authorized shipowners their own view of the calls, timelines and documents shared with them.

Does PortFlow produce IMO FAL forms, PDA and FDA documents?

Yes. PortFlow uses the vessel, voyage and crew data already on the call to prepare IMO FAL documents and produce Pre- and Final Disbursement Accounts. Your team moves from estimate to final account without rebuilding the operation in another file.

Does PortFlow track STCW certificates and Port State Control items?

Yes. PortFlow tracks crew document expiry dates and keeps PSC inspections, deficiencies and follow-up dates attached to the vessel. Your team sees upcoming work early and keeps the call moving.

Can an agency use PortFlow across several ports?

Yes. Your agency can manage port calls across the ports where it works while keeping its service catalogue, rate cards and vessel records organized in one workspace.

How much does PortFlow cost?

Pricing is tailored to your agency's port-call volume and operating scope. Start with a 14-day free trial, with no credit card required.

YOUR NEXT PORT CALL

Stop rebuilding the same operation.

Your workspace opens with a sample call, and the vessel joins through a secure link.